Managed IT Services You Can Trust
Luu Support founded in 2020 as a niche IT consulting company focused on providing real-world virtual desktop infrastructure experience and solutions through Citrix for large enterprise organizations to Small businesses that are expanding IT operations and in need of reducing operational costs.
There are plenty of consulting companies out there, but none like us.
Our priority is to commit to you with our total attention and focus; no project is too big nor too small.
COMMITMENT
Our Commitment to You
Communication
How many times have you seen a project fail because of lack of communication, disorganization, or failure to bring people to the table? We’ve had our share and have learned from them.
No Overtime Charge
Our motto is, “Say what you mean and mean what you say.” Suppose you receive an estimate for a project from us, and it states completion is in ten hours but finishes in 20 hours. We will not charge overtime for the project.
Straight Forward Pricing
After contacting us, we’ll discuss and assess your needs and then provide a detailed quote on a solution. Our assessment includes understanding your current state, who the stakeholders are and meeting your expectations.
Excellent Customer Service
As your IT consultant, we value your time and understand it isn’t easy to find someone reliable, dependable, and trustworthy to implement a sound solution for your company. We always take things a step further to exceed – rather than meet -expectations.
Our philosophy is to over-communicate at all times, cover all bases, and keeping you and your team informed.
Luu Support Process
Access
Luu Support begins every engagement with an understanding of your needs, technologies to empower your users, and a solution that aligns with your business goals.
Design
Luu Support matches technologies with your desired outcomes, collaborates with you on various options, and architect a solution for manageability, efficiency, and return on investment.
Implement
Luu Support understands business continuity and architects a seamless deployment without disrupting day-to-day operations.
Document
Luu Support provides complete documentation on assessment, design, implementation, and recommendations for change management and workflow.
Transfer
Luu Support performs knowledge transfer and handover of a solution, so your team can be ready to support the new solution.
PARTNERS
Our Partners
