Providing all your company needs

Luu Support LLC offers services that are tailored to your company’s specific requirements, with a strong emphasis on being responsive and delivering outstanding support for all elements of your organization.
Our Managed IT solutions are designed for companies who see IT as a strategic investment. They are made to reduce the cost of managing an IT infrastructure without jeopardizing your IT provider’s commitment to excellence and innovation.

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We consider ourselves to be an extension of your team. One of the best decisions you will make for your company is to hire us as your IT service provider. Our services are tailored to industry standards, our own experience, and the specific requirements of your company.
We are convinced that exceptional technology combined with outstanding service will improve your company’s chances of success. Our support team is continuously working to ensure that your complete technology solution is in line with your goals.

Imagine a world where you don’t have to worry about IT.

The Managed IT Complete Package includes everything you’ll need to keep your IT systems up and running. We are committed to making it work properly and providing you with the best experience possible. You can concentrate on your business while we ensure that your IT “simply works.”

Support is unlimited. And There’s More…

 

Our Managed IT Complete Package contains everything you need to keep your systems running, whether remotely or onsite. We also look after your systems the same way we look after our own. Here are a handful of our program’s features:

  • Active Directory management and maintenance
  • Group Policy for managing domain-joined workstations and systems
  • Spam Filtering
  • Antivirus software and administration
  • Software and Hardware to manage your backups
  • Backup options include both locally and cloud-based backups.
  • Full Business Support – All Users, Departments
  • Alternatives Design services to make strategic use of technology, not only to keep it operating.
  • Purchasing and quoting services Vendor management
  • People you’ll enjoy working with

 

IT Management
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A full assessment of your organization’s IT environment is required before going with our Managed IT Complete Package.

  • First step is to understand your expectations and needs
  • Review your current Network Topology
  • What are your software and infrastructure investments?
  • System and Network Security
  • Peripherals
  • Network Drive permissions
  • Maintenance and Support

Example from one of our Dental clients:

Review of your current network topology. Diagraming your environment provides visibility in how devices communicate to one another. The diagram below demonstrates a Dental office utilizing Spectrum Business Internet plan, all devices connect to a unmanaged Netgear Switch which has an uplink to the Wireless Router for both staff and guest network. For remote access LogMeIn is used.